Water Issues

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Superior Ave water main update

The Decatur Minute:

DeKalb County
Department of Watershed Management
Capital Improvement Projects (CIP) Division

Project Bulletin -- The DeKalb County Department of Watershed Management’s Capital Improvement Projects (CIP) Division is scheduled to begin construction on the Superior Avenue Sanitary Sewer Improvement Phase II project.
The project is slated to begin October 2015, and is expected to last approximately nine months. Initial activities will be comprised of site preparation, and may include the installation of silt fence in the construction area.   [READ MORE]

 

Water pressure drops in DeKalb County

Decaturish: There were numerous reports about low water pressure in Decatur and the surrounding communities on Thursday evening, July 23.

Water pressure came back on for some residents by 1:05 a.m. on July 24.

According to the DeKalb County twitter feed, a vehicle hit a fire hydrant on a 48 inch main transmission line at Henderson Mill and Evans Road. The county said full water pressure was restored by 3:30 a.m., but work on the problem continues. There are no boil water advisories in effect, but the county is conducting testing to see if that will be necessary.   [READ MORE]

Superior Ave Water Main & Sewer Projects

Katie Dorian Paden: Here's the presentation from DeKalb Co. from last week's community meeting on the Superior Ave water main and sanitary sewer projects. I have more scribbled notes in the margins of my hard copy from the meeting, so possibly I-- and others! chime in!-- can shed a little more light if folks have questions. I admit that my attention was biased toward the sewer work (which starts on our property) versus the water main (which starts further north on N Superior). Get ready for some big, long projects! (see attachment)

DeKalb County holding meeting about Superior Avenue water main project

Decaturish:

The DeKalb County Department of Watershed Management is hosting a community input meeting this Thursday, May 28, about a Water Main and Sanitary Sewer Replacement Project along Superior Avenue.

City spokesperson Casie Yoder provided the details about the meeting in a post on the city’s Decatur Minute blog. It begins at 6:30 pm and will be held at the Decatur Recreation Center, located at 231 Sycamore Street.  [READ MORE]

DeKalb County announces major changes for water bills

Decaturish:  DeKalb County is changing the way you see your water bill each month after thousands of residents looked at their bills and began seeing red.

The county Department of Watershed Management is rolling out new changes for residents’ water bills intended to give them a clearer picture of how much water they’re using.  [READ MORE]

 

Superior Avenue Water Main and Sanitary Sewer Replacement ProjectCommunity Meeting

Superior Avenue Water Main and Sanitary Sewer Replacement Project
Community Meeting



Thursday, May 28, 2015
6:30 PM


Decatur Recreation Center
231 Sycamore Street
Decatur, GA  30030

Major Improvement In Your Area!

DeKalb County Department of Watershed

Management's Capital Improvement Projects (CIP) Division will be hosting a community meeting to update residents on construction activities in the area.  Please join us to find out how these improvements will impact and enhance your community!

You may also call 1-800-986-1108 with questions

(Lite refreshments will be served)

[READ MORE]

 

County water bill response

From the interim county CEO's office: Recently, DeKalb County made strides to update and improve its water billing process in order to better serve DeKalb County residents and address concerns heard from citizens during the last few weeks. It is our top priority to ensure the accuracy of all bills and that citizens have the resources available to understand their bills and make payments on time.  Please click here to view a list of frequently asked questions and answers from DeKalb County's Department of Watershed Management.  *NEW* DeKalb County Water/Sewer Authorized Bill Payment Centers. DeKalb has made it easier to pay your water bill. Please click here to view a listing of Water/Sewer Authorized Bill Payment Centers. Payments can also be made 24 hours a day, seven days a week via the new DeKalb County automated payment line at 404-371-6294.  

High water bill?

Some people have reported high water bills to the county and are receiving this boilerplate letter from the county Deputy Chief Financial Officer.  " Hello,  Due to the volume of emails I have received this week, I am sending you a general reply to let you know that I have received your email regarding your water bill and we are looking into it. As a result of the volume of inquiries, it may take me a little while (one or two weeks) before I can provide you with a detailed response.

County failed to issue boil water advisory last summer

From wsb-tv: " .... DeKalb water officials made a serious error with a public health warning last summer. The head of the agency downplayed the scale of the risk, even as complaints poured in from all over the county. When water pressure drops too low, for any reason, there’s a risk the water will become contaminated. In this case from August 2013, that risk was system wide, affecting 700,000 people.

Boil water advisory cancelled for Clairmont Rd area (north of I-85)

From district 2 commissioner Jeff Rader:  Canceled:  Boil Water Advisory for Clairmont Area.  Pipe fixed, Road Repairs Remain.  DECATUR – The DeKalb County Watershed Division has canceled a boil water advisory for the Clairmont Road area.  Earlier today, the DeKalb County Watershed Division has completed repairs on a 30” water main in the 2900 block of Clairmont Road. 

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